Edgar’s Stained Glass is committed to protecting your data in accordance with the new General Data Protection Regulations (GDPR) which will legally takes effect on 25th May, 2018.
Our Commitment To Privacy
The purpose of this statement is to demonstrate our commitment to privacy and to provide clear guidance on how we gather and process information and the choices you can make about the way your information is collected and used.
The Policy will cover the following:
- The information we collect
- How we collect information
- The way we use information
- Data protection and security
- Contact for legitimate interests
- Your rights under GDPR
- Complaints procedure
Edgar’s Stained Glass use your information so that we may provide you with updates relating to our products and services as well as latest offer and news. The data we collect ensures that we are able to process transactions and conduct business.
The Information We Collect:
The types of information we collect are:
- Full name
- Company name
- Company trading address
- Company contacts – sales and accounting
- Company communication details – email, telephone, fax and mobile number
- Communication relating to quotations, purchase order, delivery details and marketing
- Purchasing/invoicing information held with our accounting system
How We Collect This Information:
Information collected will normally be by email, telephone, fax, credit application or via our website data capture process and will have been obtained from you in order to provide our goods and services. You are under no obligation to provide this but as a result we may not be able to provide you with certain goods or service offerings.
The Way We Use Information:
We use the information you provide only to interact with you. We will never sell, share or disclose this with external companies except for the following:
- To processing card/bank payments
- Where unpaid invoices may be referred to our debt collection agency and their Solicitors
- Gathering credit information via our credit insurers
- Contacting suppliers
- Where required to by law
- Our Commitment To Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
Your information is held on computer devices that are password protected and can only be accessed by employees of Edgar’s Stained Glass who require this information for legitimate business reasons. No hard copy information is retained.
Edgar’s Stained Glass retain your personal and company information for the purposes of continuity of business relating to the provision of products and services and to provide general communications with you on a regular basis. If you wish to remove this information you can do so by completing a data protect consent form available from Edgar’s Stained Glass.
Your information will be retained until you request that we specifically remove your details or is as required by law.
Contact for Legitimate Interests
Under the new GDPR law, there are a number of lawful reasons that your data can be used. This is called ‘legitimate interests’ and is defined as ‘appropriate where you use people’s data in ways they would reasonably expect and which have a minimal privacy impact, or where there is a compelling justification for the processing.
We will process the personal information you have supplied to us to conduct and manage our business to enable us to give you with the most appropriate marketing, services and products and provide the best and most secure experience. However, before doing so we will carefully consider and balance any potential impact on you and your rights.
Your rights and interests under GDPR
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
Process to raise a query
If for any reasons your information is incomplete or inaccurate please contact :
Edgar’s Stained Glass on 01273 858 485 or via email at [email protected]
Remember, you can change the way you hear from us or withdraw your permission for us to process your personal details at any time by using our Data Protection Consent Form.
For more information of GDPR and your rights visit Guide to the general data protection regulation GDPR